QUESTIONS TO ASK WHEN YOU ARE CONSIDERING OUTSOURCING YOUR MEDICAL & MENTAL HEALTH CLAIMS BILLING AND PATIENT ACCOUNT MANAGEMENT:
MENTAL HEALTH CLAIMS BILLING AND PATIENT ACCOUNT MANAGEMENT:
1. Are you spending evening and/or weekends submitting claims or trying to contact insurance companies on benefits/authorizations?
2. Do you find it difficult to find time to follow up on claims processed incorrectly and/or rejected by the insurance company?
3. Do you have a difficult time understanding the EOBs/remittance statements to know what to bill the client?
4. Are you finding it difficult to hire experienced reliable billers at a reasonable rate?